Contacting all of your patients to remind them of an upcoming appointment (or the need to make one) is as quick and easy as either faxing or emailing your Patient Day Sheet (generated electronically by your E.M.R. system or printed from your computer.) There are no log-ins; no user IDs; no passwords to remember! THAT SIMPLE!

Benefits of Patient Reminders:
**Reduce patient no-show rate by as much as 1/3 and increase timely cancelations.
**Send customized messages based on appointment type.
**Increase revenue.
**Keep on schedule with improved arrival time.
**Re-capture lost staff and physician time by automating client communication.
**Better managed patient health.
**Elimination of expensive paper-based mailing campaigns.
**Secure and compliant patient messaging.
**Email, voice and text notifications available.
**Daily call result report, sent directly to your office.

Depending on the size of your client base, the minimal effort of simply forwarding your Patient Day Sheet and extremely small weekly cost could decrease patient no-shows by 30%; equating to a possible 30% increase in revenue when those empty slots are filled with viable appointments…..all without interrupting your busy staff’s priority tasks. There are NO set-up fees.

Reminders are sent out 2 days ahead of time, and each morning your office will receive a report showing the outcome of the calls or emails (phone answering machine; answered; number disconnect, etc.; email confirmed; not confirmed). Telephone calls are automated but uses an actual female voice, not an electronic one.

Provide us with a telephone number for those clients you wish to have contacted by phone. [Contacts are attempted 3 times, if there is no answer; this can be customized to your preference.] OR Please provide us with an email address for those clients you wish to have contacted by email. [This is accomplished more accurately if you send contact information in Excel or .csv format.] Text messaging is also available, however, is discouraged unless specifically requested by the client. You will receive an invoice each week showing you the total number of contacts made and the billing amount.

Send us your schedule(s) two days in advance or a week at a time, if you prefer. You may get started with faxing but, ultimately, we would prefer that you email your schedule in Excel or .csv format. We can help you with this.

Let us know what message you would like us to leave for the patient. You may have multiple scripts to address different patient types such as new patient, follow up or procedure instructions.

Below is a sample, standard script. You may chose to customize in any way, such as including more information, as well as a different script for new patients and procedures.
“Hello, this call is from ABC Health Services to remind you of your upcoming appointment on Tuesday June 1st at 2 pm with Dr. Jones. Please arrive ten minutes early and bring your current insurance card and your co-payment with you. If you have any questions or need to cancel, please call our office with at least 24 hours notice at 555-555-5555. We look forward to seeing you at your appointment and thank you for choosing ABC Health Services.”

Feel free to edit or personally compose all scripts and email to [appointmentreminders@transcriptionplus.net] or fax [1-909-494-3836], along with your patient schedules, including phone number or email.

We are confident that you will be extremely pleased with the time and monetary savings you will immediately start to experience with this worry-free service. Please give us a try! Call us at 860-583-2818 to start today!